Frequently asked questions

Add items to your cart, click checkout, and follow the prompts. You can checkout as a guest or create an account to track orders.

Yes, within 1 hour of placing it. Email hello@tarkmart.com with your order number — after that we may have already shipped.

Yes, free of charge. Just tick the gift wrap box at checkout and add a note if you want one.

Standard EU delivery is 3–5 business days. Express is 1–2. See Shipping for full details.

Yes — we ship worldwide. Shipping cost is calculated at checkout.

EU and UK orders include all duties. For other countries, customs may apply on arrival depending on local rules.

30 days from delivery, items must be unused and in original packaging. Full details on the Returns page.

5–7 business days after we receive and inspect the return.

Yes — mention the replacement item when you start the return and we'll swap directly when possible.

Many are. We work with small workshops across Europe and Asia. Each product page lists where it was made.

Most bestsellers, yes. Click "Notify me" on the product and we'll email you when it's back.

We prioritize natural fibers, recycled metals, and FSC-certified wood. Each product page lists materials in detail.

No, guest checkout is available. But an account makes tracking and reordering easier.

Click "Forgot password?" on the login screen and we'll email you a reset link.